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TECHNOLOGY SUPPORT ASSISTANT

DTOS Ltd is a member of IBL group and the largest independent management company in the global business sector since 1993. We provide a complete range of professional services including company formation, corporate administration, fund administration, accounting and tax services, wealth management, third party fund accounting, financial outsourcing and business model optimization. We have delivery centres in Mauritius, Uganda, Kenya and Dubai. Our Group is expanding locally and internationally and has opportunities for the right individual.

MAIN DUTIES:

  • Provide technical support assistance for enterprise applications
  • Provide technical support in resolving and troubleshooting technology problems
  • Answer and respond to users calls and emails relating to their technical issues
  • Document all calls and emails relating to technical problems and inquiries in internal ticketing tool
  • Assist the Supervisor – Technology Support in day-to-day activities
  • Provide technical support and assistance in completion of projects on time
  • Keep up to date on latest trends and solutions in technology aspects
  • Provide technical support and assistance in running applications testing
  • Ensure compliance of established procedures and guidelines

QUALIFICATIONS & EXPERIENCE:

  • Diploma in IT or related fields
  • Certification in CompTia, Microsoft, and/or ITIL will be a definite advantage
  • 2 years of experience in a similar position

OTHER REQUISITES

  • Motivated self-starter and proactive
  • Ability to work on his/her own initiative and within a team environment
  • Customer service oriented with a problem solving attitude
  • Excellent organization skills, with ability to systematize and prioritize
  • Excellent communication and interpersonal skills required
  • Capable of working under pressure and meet tight deadlines

How to apply

You may view the full profile on http://www.dtos-mu.com/career

Please send a motivation letter, detailed Curriculum Vitae and copies of relevant academic certificates by email to: hr@dtos-mu.com

OR to the following address:

Human Capital Department DTOS Ltd, 10th floor Standard Chartered Tower, 19 Cybercity Ebène, Mauritius

Closing date: 22 April 2022

Only the best candidates will be called for an interview.

The company reserves all rights not to make any appointment following this advertisement.

Equal Opportunity Employer

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